By opting into our SMS program, you agree to receive text messages from CityWide Slingshots related to your vehicle rental experience. These messages may include booking confirmations, rental updates, safety reminders, and customer service communications.
Message frequency will vary based on your rental activity and service needs.
You may cancel the SMS service at any time. To stop receiving messages, text "STOP" to our shortcode. Once you send "STOP," we will send a confirmation message, and you will no longer receive SMS messages from us.
To rejoin, simply sign up again through our website or contact our team. Once you opt-in again, we will resume sending SMS messages to you.
If you are experiencing issues with the messaging program, reply with the word
"HELP" for assistance, or contact our customer support team directly at:
Email: citywideslingshots@gmail.com
Phone: +1 347-593-5712
Message and data rates may apply. For questions about your text or data plan, please contact your wireless provider.
Wireless carriers are not liable for delayed or undelivered messages.
We value your privacy. For full details on how your information is collected and used, please refer to our Privacy Policy.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
CityWide Slingshots adheres to all industry standards and carrier compliance requirements, including the CTIA Short Code Monitoring Handbook and TCPA guidelines. Our SMS services are intended solely for operational and service-related communication.
We comply with all applicable federal and state laws regarding SMS communications. You are responsible for complying with any laws applicable to your use of our services.
As of February 15, 2024, T-Mobile has enacted fines for prohibited SMS content sent via A2P 10DLC, toll-free, or short code. Messages violating their policy may result in immediate blocking and fines ranging from $500 to $2,000 per incident. Prohibited content includes:
Excessive violations may result in permanent suspension from the T-Mobile network. For full details, please contact us or refer to carrier guidelines.